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Chicopee Rehabilitation and Nursing

Nursing Home Facility

44 New Lombard Road, Chicopee, MA 01020

Nursing Home Care Hospice Care Senior Living
Chicopee Rehabilitation and Nursing

Our mission is to provide the members of the Chicopee, Ludlow and Greater Springfield communities a health care organization which offers skilled nursing, rehabilitative and palliative care services in a nurturing, happy, and clean home environment. We extend to families the peace of mind that comes when someone cares for their loved one as they do.

Chicopee Rehabilitation and Nursing is licensed for 68 beds, about typical for the area, where senior care communities in Chicopee average about 85 beds.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2025 and recorded 9 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 32%.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Chicopee Rehabilitation and Nursing. 2 findings involved harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected February 2025. Corrected by March 12, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected February 2025. Corrected by March 12, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected February 2025. Corrected by March 12, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected February 2025. Corrected by March 12, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected February 2025. Corrected by March 12, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Inspected February 2025. Corrected by March 12, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2025. Corrected by March 12, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Keep all essential equipment working safely.

    Inspected February 2025. Corrected by March 12, 2025.

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  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected February 2025. Corrected by March 12, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Chicopee Rehabilitation and Nursing offers nursing home care, hospice care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 68
  • Occupancy 93%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 32%
  • Last health inspection February 2025

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