Redstone Rehab & Nursing Center
Nursing Home Facility
135 Benton Drive, East Longmeadow, MA 01028
Redstone Rehab & Nursing Center is a senior care community located in East Longmeadow, MA. It provides nursing home care and senior living for older adults in the East Longmeadow area. To learn more or schedule a tour, call (413) 695-7866.
Operated by CareOne, which runs 44 communities in our directory.
With 254 beds, Redstone Rehab & Nursing Center is one of the larger communities in the area, senior care communities in East Longmeadow average about 155 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 74% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in East Longmeadow average about 3.0 stars. Its most recent standard health inspection was in August 2025 and recorded 9 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 47%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 51 problems at Redstone Rehab & Nursing Center . 4 findings involved harm to a resident. 10 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $16,720.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Could cause more than minimal harm, one or a few residents
Administration
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate foot care.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
Show 1 more
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Minimal harm or the potential for it, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Redstone Rehab & Nursing Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 254
- Occupancy 74%
- Nursing hours per resident/day 3.5
- Annual staff turnover 47%
- Last health inspection August 2025
Resident & family reviews
No one has shared a review of Redstone Rehab & Nursing Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.