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Chestnut Hill Health and Rehabilitation Center LLC

Nursing Home Facility

32 Chestnut Street, East Longmeadow, MA 01028

Nursing Home Care Senior Living
Chestnut Hill Health and Rehabilitation Center LLC

Chestnut Hill Health and Rehabilitation Center LLC is a senior care community located in East Longmeadow, MA. It provides nursing home care and senior living for older adults in the East Longmeadow area. To learn more or schedule a tour, call (413) 525-1893.

Operated by Vantage Care, which runs 8 communities in our directory.

Chestnut Hill Health and Rehabilitation Center LLC is licensed for 135 beds, about typical for the area, where senior care communities in East Longmeadow average about 155 beds.

Federal reporting puts occupancy at about 87% of its licensed beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 8 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 25%.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Chestnut Hill Health and Rehabilitation Center LLC. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected May 2025. Corrected by June 27, 2025.

  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected May 2025. Corrected by June 27, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Chestnut Hill Health and Rehabilitation Center LLC offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 135
  • Occupancy 87%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 25%
  • Last health inspection May 2025

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