Wachusett Manor
Nursing Home Facility
32 Hospital Hill Road, Gardner, MA 01440
Wachusett Manor is located in Gardner, MA, the heart of " the furniture Capital of New England or Chair City", only 23 miles from Worcester. Wachusett is beautifully landscaped with a scenic country view, on top of hospital hill. We provide the highest quality of Medical and Rehabilitative Care for patients and residents. Whether you are here for ShortStay or for an extended period, our clinical care team works closely with residents and family members in focusing and implementing a personalized care program. This helps to facilitate recovery and improve well being. Our reputation in the community and commitment to high standards of care have earned us 98% satisfaction rating from our patients and residents. For your recovery needs, make our home your home!
Operated by Genesis HealthCare, which runs 507 communities in our directory.
Wachusett Manor is licensed for 96 beds, about typical for the area, where senior care communities in Gardner average about 80 beds.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 5 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 42 problems at Wachusett Manor. 3 findings involved harm to a resident, including 3 that put residents in immediate danger. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Wachusett Manor offers nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 96
- Occupancy 94%
- Nursing hours per resident/day 3.3
- Annual staff turnover 44%
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Wachusett Manor yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.