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Holyoke Health Care Center

Nursing Home Facility

282 Cabot Street, Holyoke, MA 01040

Nursing Home Care Senior Living
Holyoke Health Care Center

Holyoke Health Care Center is a senior care community located in Holyoke, MA. It provides nursing home care and senior living for older adults in the Holyoke area. To learn more or schedule a tour, call (413) 538-7470.

Operated by Regalcare, which runs 4 communities in our directory.

Holyoke Health Care Center is licensed for 102 beds, about typical for the area, where senior care communities in Holyoke average about 98 beds.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Holyoke average of roughly 85%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Holyoke average about 2.8 stars. Its most recent standard health inspection was in June 2025 and recorded 10 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 49%.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 44 problems at Holyoke Health Care Center. 2 findings involved harm to a resident. 4 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected June 2025. Corrected by July 31, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected June 2025. Corrected by July 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assure that each resident’s assessment is updated at least once every 3 months.

    Inspected June 2025. Corrected by July 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected June 2025. Corrected by July 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected June 2025. Corrected by July 31, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2025. Corrected by July 31, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected June 2025. Corrected by July 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected June 2025. Corrected by July 31, 2025.

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  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2025. Corrected by July 31, 2025.

  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Inspected June 2025. Corrected by July 31, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Holyoke Health Care Center offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Other
  • Beds / units 102
  • Occupancy 93%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 49%
  • Last health inspection June 2025

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