Willow Manor is a Skilled Nursing and Rehabilitation Facility, specializing in Pulmonary Care including Trach Management and Weaning, High Flow Oxygen needs, and recovery from Respiratory Failure, Pneumonia, and Congestive Heart Failure. Our interdisciplinary team works closely to assist in achieving the goals needed for a patient to return home as quickly as possible. At Genesis HealthCare, we offer our patients and residents outstanding clinical care, delivered by highly skilled practitioners in a comfortable setting.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

With 90 beds, Regalcare at Lowell is smaller than most nearby options, senior care communities in Lowell average about 135 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 69% of its licensed beds. That is below the Lowell average of roughly 83%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 10 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 30%.

Medicare five-star ratings

Overall ★★★★★ 1/5
Health inspections ★★★★★ 1/5
Staffing ★★★★★ 4/5
Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 29 problems at Regalcare at Lowell. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $91,558.

Findings from the most recent inspection cycle

Put residents in immediate danger, one or a few residents Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, a pattern Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, one or a few residents Quality of Life and Care
Assist a resident in gaining access to vision and hearing services.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, one or a few residents Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, one or a few residents Quality of Life and Care
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, one or a few residents Pharmacy Service
Ensure that residents are free from significant medication errors.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, one or a few residents Quality of Life and Care
Provide routine and 24-hour emergency dental care for each resident.

Inspected March 2026. Corrected by March 13, 2026.

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Could cause more than minimal harm, one or a few residents Administration
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Inspected March 2026. Corrected by March 13, 2026.
Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Inspected January 2026, after a complaint. Corrected by February 19, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Regalcare at Lowell offers nursing home care, hospice care, respite care, and senior living.

Facility details

Organization type for-profit corporation
Beds / units 90
Occupancy 69%
Nursing hours per resident/day 3.6
Annual staff turnover 30%
Last health inspection March 2026

Medicare five-star ratings

Inspection record

Findings from the most recent inspection cycle

Facility details

Resident & family reviews