Eliot Healthcare Center
Nursing Home Facility
168 West Central Street, Natick, MA 01760
Eliot Healthcare Center is a senior care community located in Natick, MA. It provides nursing home care and senior living for older adults in the Natick area. To learn more or schedule a tour, call (508) 655-1000.
Operated by Azure Healthcare, which runs 5 communities in our directory.
Eliot Healthcare Center is licensed for 114 beds, about typical for the area, where senior care communities in Natick average about 97 beds.
Federal reporting puts occupancy at about 87% of its licensed beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Natick average about 4.0 stars. Its most recent standard health inspection was in April 2026 and recorded 7 deficiencies.
Residents receive about 3.7 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 32 problems at Eliot Healthcare Center. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Eliot Healthcare Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 114
- Occupancy 87%
- Nursing hours per resident/day 3.7
- Annual staff turnover 41%
- Last health inspection April 2026
Resident & family reviews
No one has shared a review of Eliot Healthcare Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.