Skilled Nursing Facility At North Hill
Nursing Home Facility
865 Central Avenue, Needham, MA 02492
Skilled Nursing Facility At North Hill is a senior care community located in Needham, MA. It provides nursing home care, in-home care, continuing care (CCRC), and senior living for older adults in the Needham area. To learn more or schedule a tour, call (781) 444-9910.
With 72 beds, Skilled Nursing Facility At North Hill is smaller than most nearby options, senior care communities in Needham average about 108 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 86% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Needham average about 3.0 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in July 2025 and recorded 3 deficiencies.
Residents receive about 6.8 hours of nursing care per day on average, including 1.4 hours from a registered nurse. Communities in Needham average about 5.4 hours. Nursing staff turnover over the past year was about 24%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 11 problems at Skilled Nursing Facility At North Hill. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 2 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $16,153.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Skilled Nursing Facility At North Hill offers nursing home care, in-home care, continuing care (CCRC), and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 72
- Occupancy 86%
- Nursing hours per resident/day 6.8
- Annual staff turnover 24%
- Last health inspection July 2025
Resident & family reviews
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