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Brandon Woods Of New Bedford

Nursing Home Facility

397 County Street, New Bedford, MA 02740

Nursing Home Care Senior Living
Brandon Woods Of New Bedford

Brandon Woods Of New Bedford is a senior care community located in New Bedford, MA. It provides nursing home care and senior living for older adults in the New Bedford area. To learn more or schedule a tour, call (508) 997-9396.

Operated by Elder Services, which runs 6 communities in our directory.

Brandon Woods Of New Bedford is licensed for 135 beds, about typical for the area, where senior care communities in New Bedford average about 114 beds.

Federal reporting puts occupancy at about 76% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in New Bedford average about 2.7 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 13 deficiencies.

Residents receive about 4.3 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in New Bedford average about 3.6 hours. Nursing staff turnover over the past year was about 50%.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 72 problems at Brandon Woods Of New Bedford. 9 findings involved harm to a resident, including 3 that put residents in immediate danger. 2 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $528,970.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Resident Rights

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give the resident's representative the ability to exercise the resident's rights.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected March 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected March 2026. Corrected by April 17, 2026.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care or services that was trauma informed and/or culturally competent.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected September 2025, after a complaint. Corrected by December 2, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Brandon Woods Of New Bedford offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 135
  • Occupancy 76%
  • Nursing hours per resident/day 4.3
  • Annual staff turnover 50%
  • Last health inspection March 2026

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