HiLLCrest Commons Nursing & Rehabilitation Center
Nursing Home Facility
169 Valentine Road, Pittsfield, MA 01201
HiLLCrest Commons Nursing & Rehabilitation Center is a senior care community located in Pittsfield, MA. It provides nursing home care and senior living for older adults in the Pittsfield area. To learn more or schedule a tour, call (413) 445-2300.
Operated by Integritus Healthcare, which runs 11 communities in our directory.
With 265 beds, HiLLCrest Commons Nursing & Rehabilitation Center is one of the larger communities in the area, senior care communities in Pittsfield average about 139 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 87% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Pittsfield average about 3.5 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2025 and recorded 21 deficiencies.
Residents receive about 3.7 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 35%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 50 problems at HiLLCrest Commons Nursing & Rehabilitation Center. 1 finding involved harm to a resident. 1 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
-
Could cause more than minimal harm, a pattern
Administration
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
Show 13 more
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care or services that was trauma informed and/or culturally competent.
-
Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
-
Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide or obtain dental services for each resident.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
-
Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
-
Minimal harm or the potential for it, a pattern
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
-
Minimal harm or the potential for it, a pattern
Nursing and Physician Services
Post nurse staffing information every day.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
HiLLCrest Commons Nursing & Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 265
- Occupancy 87%
- Nursing hours per resident/day 3.7
- Annual staff turnover 35%
- Last health inspection March 2025
Resident & family reviews
No one has shared a review of HiLLCrest Commons Nursing & Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.