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Lanessa Extended Care Facility

Nursing Home Facility

751 School Street, Webster, MA 01570

Nursing Home Care Senior Living

Lanessa Extended Care Facility is a senior care community located in Webster, MA. It provides nursing home care and senior living for older adults in the Webster area. To learn more or schedule a tour, call (203) 465-8321.

Operated by Athena Healthcare Systems, which runs 20 communities in our directory.

Employer rating 3.1 out of 5 783 reviews from their own employees on Indeed. See what they say.

Lanessa Extended Care Facility is licensed for 96 beds, about typical for the area, where senior care communities in Webster average about 83 beds.

Federal reporting puts occupancy at about 89% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in February 2025 and recorded 24 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 25%.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 71 problems at Lanessa Extended Care Facility. 3 findings involved harm to a resident. 9 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $119,962.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected January 2026, after a complaint. Corrected by January 12, 2026.

  • Could cause more than minimal harm, widespread Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, widespread Environmental

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give the resident's representative the ability to exercise the resident's rights.

    Inspected February 2025. Corrected by February 28, 2025.

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  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected February 2025. Corrected by February 28, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2025. Corrected by February 28, 2025.

  • Minimal harm or the potential for it, widespread Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected February 2025. Corrected by February 28, 2025.

  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Inspected February 2025. Corrected by February 28, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Lanessa Extended Care Facility offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 96
  • Occupancy 89%
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 25%
  • Last health inspection February 2025

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