Brookside Rehabilitation and Healthcare Center
Nursing Home Facility
11 Pontiac Avenue, Webster, MA 01570
Brookside Rehabilitation and Healthcare Center is a senior care community located in Webster, MA. It provides nursing home care and senior living for older adults in the Webster area. To learn more or schedule a tour, call (508) 943-3889.
Operated by Ephram Lahasky, which runs 18 communities in our directory.
Brookside Rehabilitation and Healthcare Center is licensed for 81 beds, about typical for the area, where senior care communities in Webster average about 83 beds.
Federal reporting puts occupancy at about 84% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in July 2025 and recorded 12 deficiencies.
Residents receive about 3.9 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Webster average about 3.4 hours. Nursing staff turnover over the past year was about 42%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Brookside Rehabilitation and Healthcare Center. 1 finding involved harm to a resident. 1 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Brookside Rehabilitation and Healthcare Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 81
- Occupancy 84%
- Nursing hours per resident/day 3.9
- Annual staff turnover 42%
- Last health inspection July 2025
Resident & family reviews
No one has shared a review of Brookside Rehabilitation and Healthcare Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.