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Vantage at West Springfield LLC

Nursing Home Facility

42 Prospect Avenue, West Springfield, MA 01089

Nursing Home Care Senior Living

Vantage at West Springfield LLC is a senior care community located in West Springfield, MA. It provides nursing home care and senior living for older adults in the West Springfield area. To learn more or schedule a tour, call (413) 733-3151.

Operated by Vantage Care, which runs 8 communities in our directory.

Vantage at West Springfield LLC is licensed for 168 beds, about typical for the area, where senior care communities in West Springfield average about 145 beds.

Federal reporting puts occupancy at about 69% of its licensed beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 6 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 53%.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 32 problems at Vantage at West Springfield LLC. 2 findings involved harm to a resident. 9 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected December 2025. Corrected by January 19, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected December 2025. Corrected by January 19, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected December 2025. Corrected by January 19, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected December 2025. Corrected by January 19, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected December 2025. Corrected by January 19, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected December 2025. Corrected by January 19, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Vantage at West Springfield LLC offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 168
  • Occupancy 69%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 53%
  • Last health inspection December 2025

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