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Westfield Center

Nursing Home Facility

60 East Silver Street, Westfield, MA 01085

Nursing Home Care Hospice Care Respite Care Senior Living
Westfield Center

Westfield Center is a well-established nursing and rehabilitation center in Westfield. We work closely with the community to offer the highest quality nursing care and rehabilitation to our short-term and long-term residents. We take great pride in the longevity of our nursing staff and are available to take admissions 24/7.

Operated by Genesis HealthCare, which runs 507 communities in our directory.

With 98 beds, Westfield Center is one of the larger communities in the area, senior care communities in Westfield average about 74 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 68% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2026 and recorded 2 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at Westfield Center. 1 finding involved harm to a resident. 3 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $12,735.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026, after a complaint. Corrected by March 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected April 2026. Corrected by May 4, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Westfield Center offers nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 98
  • Occupancy 68%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 50%
  • Last health inspection April 2026

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