Parsons Hill Nursing & Rehabilitation Center
Nursing Home Facility
1350 Main Street, Worcester, MA 01603
Parsons Hill Nursing & Rehabilitation Center is a senior care community located in Worcester, MA. It provides nursing home care and senior living for older adults in the Worcester area. To learn more or schedule a tour, call (508) 791-4200.
Operated by Athena Healthcare Systems, which runs 20 communities in our directory.
Parsons Hill Nursing & Rehabilitation Center is licensed for 162 beds, about typical for the area, where senior care communities in Worcester average about 133 beds.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Worcester average of roughly 83%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Worcester average about 3.1 stars. Its most recent standard health inspection was in March 2025 and recorded 13 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Worcester average about 3.6 hours. Nursing staff turnover over the past year was about 30%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 46 problems at Parsons Hill Nursing & Rehabilitation Center. None of them caused harm to a resident. 5 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Environmental
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Assist a resident in gaining access to vision and hearing services.
Show 5 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Minimal harm or the potential for it, a pattern
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Parsons Hill Nursing & Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 162
- Occupancy 92%
- Nursing hours per resident/day 3.2
- Annual staff turnover 30%
- Last health inspection March 2025
Resident & family reviews
No one has shared a review of Parsons Hill Nursing & Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.