Caretel Inns of Tri Cities is one of four Caretel Inns of America that are owned and operated in Michigan. Although they have the appearance of a large chain, they are not. This organization has won several award including a daVinci award and a GOVERNOR'S QUALITY CARE AWARD.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Bay City average about 2.8 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2025 and recorded 15 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 63%, which is high and can affect continuity of care.

The community is located in Bay County, MI.

Medicare five-star ratings

Overall ★★★★★ 1/5
Health inspections ★★★★★ 1/5
Staffing ★★★★★ 3/5
Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Caretel Inns of Tri Cities offers assisted living, memory care, and nursing home care.

Facility details

Nursing hours per resident/day 3.8
Annual staff turnover 63%
Last health inspection August 2025