Medilodge of Grand Rapids
Nursing Home Facility
2000 Leonard N E, Grand Rapids, MI 49505
Pilgrim Manor is a retirement community that's warm, friendly and inviting... the home you've been looking for!
Operated by MediLodge, which runs 54 communities in our directory.
With 55 beds, Medilodge of Grand Rapids is one of the larger communities in the area, senior care communities in Grand Rapids average about 36 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Grand Rapids average of roughly 85%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Grand Rapids average about 3.4 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2025 and recorded 9 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 65%, which is high and can affect continuity of care.
The community is located in Kent County, MI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 69 problems at Medilodge of Grand Rapids. 7 findings involved harm to a resident, including 4 that put residents in immediate danger. 29 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $67,985.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Caused harm to a resident, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Administration
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Medilodge of Grand Rapids offers nursing home care and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 55
- Religious affiliation Church Based
- Occupancy 93%
- Nursing hours per resident/day 4.0
- Annual staff turnover 65%
- Last health inspection June 2025
Resident & family reviews
People who work and serve in this facility really care about those entrusted to them. I'm proud to know them.
by Verified visitor, Dec 2009