Heartland Health Care Center-Grosse Pointe Woods
Nursing Home Facility
21401 Mack Avenue, Grosse Pointe Woods, MI 48236
In walking distance from shopping and resturants located near I-94 and I-696 on Mack Avenue in Grosse Pointe, MI, Heartland provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.
Operated by Optalis Health & Rehabilitation, which runs 31 communities in our directory.
With 80 beds, Heartland Health Care Center-Grosse Pointe Woods is one of the larger communities in the area, senior care communities in Wayne County average about 36 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Wayne County average of roughly 83%.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Wayne County average about 3.1 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in July 2025 and recorded 5 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 55%.
The community is located in Wayne County, MI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 19 problems at Heartland Health Care Center-Grosse Pointe Woods. None of them caused harm to a resident. 9 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, a pattern
Infection Control
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Post nurse staffing information every day.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heartland Health Care Center-Grosse Pointe Woods offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 80
- Occupancy 94%
- Nursing hours per resident/day 4.0
- Annual staff turnover 55%
- Last health inspection July 2025
Resident & family reviews
No one has shared a review of Heartland Health Care Center-Grosse Pointe Woods yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.