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The Laurels Of Kent

Nursing Home Facility

350 N Center Street, Lowell, MI 49331

Nursing Home Care Senior Living
The Laurels Of Kent

The Laurels of Kent is a 153-bed skilled nursing and rehabilitation center located in a rural cul de sac off state route M-21, halfway between Grand Rapids and Ionia.

Operated by Ciena Healthcare/Laurel Health Care, which runs 58 communities in our directory.

Employer rating 3.0 out of 5 878 reviews from their own employees on Indeed. See what they say.

With 153 beds, The Laurels Of Kent is one of the larger communities in the area, senior care communities in Lowell average about 21 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 61% of its licensed beds, so availability is more likely here than at busier communities nearby.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2026 and recorded 8 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.

The community is located in Kent County, MI.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 38 problems at The Laurels Of Kent. 3 findings involved harm to a resident. 18 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Environmental

    Keep all essential equipment working safely.

    Inspected February 2026. Corrected by March 25, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Inspected February 2026. Corrected by March 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected February 2026. Corrected by March 25, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2026. Corrected by March 25, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected February 2026. Corrected by March 25, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected February 2026, after a complaint. Corrected by March 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected February 2026. Corrected by March 25, 2026.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected August 2025, after a complaint. Corrected by September 19, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Laurels Of Kent offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 153
  • Occupancy 61%
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 41%
  • Last health inspection February 2026

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