HiLLCrest Nursing And Rehabilitation Community
Nursing Home Facility
695 Mitzi Dr, North Muskegon, MI 49445
HiLLCrest Nursing And Rehabilitation Community is a senior care community located in North Muskegon, MI. It provides nursing home care, continuing care (CCRC), and senior living for older adults in the North Muskegon area. To learn more or schedule a tour, call (231) 744-1641.
Operated by Atrium Centers, which runs 24 communities in our directory.
With 39 beds, HiLLCrest Nursing And Rehabilitation Community is one of the larger communities in the area, senior care communities in North Muskegon average about 24 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 4 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 52%.
The community is located in Muskegon County, MI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 18 problems at HiLLCrest Nursing And Rehabilitation Community. 2 findings involved harm to a resident. 3 came from investigating complaints by residents or families.
Medicare stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
HiLLCrest Nursing And Rehabilitation Community offers nursing home care, continuing care (CCRC), and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 39
- Nursing hours per resident/day 3.6
- Annual staff turnover 52%
- Last health inspection December 2025
Resident & family reviews
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