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Caretel Inns of Royalton - Dover

Large Group Residence

3905 Lorraine Path, Saint Joseph, MI 49085-9085

Assisted Living Memory Care Senior Living
Caretel Inns of Royalton - Dover

Caretel Inns of Royalton - Dover is a senior care community located in Saint Joseph, MI. It provides assisted living, memory care, and senior living for older adults in the Saint Joseph area. To learn more or schedule a tour, call (269)428-1111.

Operated by Cliffside Company, which runs 5 communities in our directory.

With 20 beds, Caretel Inns of Royalton - Dover is smaller than most nearby options, senior care communities in Saint Joseph average about 46 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in January 2026 and recorded 10 deficiencies.

Residents receive about 4.4 hours of nursing care per day on average, including 1.9 hours from a registered nurse. Nursing staff turnover over the past year was about 34%.

The community is located in Berrien County, MI.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 5/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 31 problems at Caretel Inns of Royalton - Dover. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected January 2026. Corrected by February 13, 2026.

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  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected January 2026. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected January 2026. Corrected by February 13, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Caretel Inns of Royalton - Dover offers assisted living, memory care, and senior living.

Facility details

  • Beds / units 20
  • Nursing hours per resident/day 4.4
  • Annual staff turnover 34%
  • Last health inspection January 2026

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