← Back to results

Regency at Whitmore Lake

Nursing Home Facility

8633 N Main St, Whitmore Lake, MI 48189

Nursing Home Care Senior Living
Regency at Whitmore Lake

Regency at Whitmore Lake is a senior care community located in Whitmore Lake, MI. It provides nursing home care and senior living for older adults in the Whitmore Lake area. To learn more or schedule a tour, call (734) 449-4431.

Operated by Ciena Healthcare/Laurel Health Care, which runs 58 communities in our directory.

Employer rating 3.0 out of 5 878 reviews from their own employees on Indeed. See what they say.

Regency at Whitmore Lake is licensed for 131 beds, about typical for the area, where senior care communities in Whitmore Lake average about 131 beds.

Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2025 and recorded 16 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.

The community is located in Washtenaw County, MI.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 85 problems at Regency at Whitmore Lake. 7 findings involved harm to a resident. 22 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 3 times, a total of $235,995. Medicare also stopped paying for new admissions twice in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected December 2025, after a complaint. Corrected by February 1, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected August 2025, after a complaint. Corrected by September 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected August 2025, after a complaint. Corrected by September 24, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, widespread Administration

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected March 2025. Corrected by April 25, 2025.

Show 8 more
  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected March 2025. Corrected by April 25, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Inspected March 2025. Corrected by April 25, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Regency at Whitmore Lake offers nursing home care and senior living.

Facility details

  • Organization type For profit - Partnership
  • Beds / units 131
  • Occupancy 90%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 43%
  • Last health inspection March 2025

Get directions

Resident & family reviews

No one has shared a review of Regency at Whitmore Lake yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review