Heartwood
Senior Living
500 Heartwood Drive, Crosby, MN 56441
Whatever your nature, Heartwood cultivates the best within you and around you to create harmony, support good health, and foster independence. And having access to a wealth of amenities, living options, services and programs as well as Crosby's complete medical campus, means you are surrounded by people who know and care about you.
Operated by Presbyterian Homes and Services, which runs 38 communities in our directory.
Heartwood is licensed for 54 beds, about typical for the area, where senior care communities in Crow Wing County average about 58 beds.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in July 2025 and recorded 2 deficiencies.
Residents receive about 4.3 hours of nursing care per day on average, including 1.4 hours from a registered nurse. Communities in Crow Wing County average about 3.9 hours. Nursing staff turnover over the past year was about 46%.
The community is located in Crow Wing County, MN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 7 problems at Heartwood. None of them caused harm to a resident.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care or services that was trauma informed and/or culturally competent.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heartwood offers assisted living, memory care, nursing home care, independent living, and retirement living.
Facility details
- Beds / units 54
- Religious affiliation Presbyterian
- Nursing hours per resident/day 4.3
- Annual staff turnover 46%
- Last health inspection July 2025
Resident & family reviews
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