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Crest View Lutheran Home

Nursing Home Facility

4444 Reservoir Boulevard Northeast, Columbia Heights, MN 55421

Assisted Living Nursing Home Care Senior Living

Crest View Lutheran Home is a senior care community located in Columbia Heights, MN. It provides assisted living, nursing home care, and senior living for older adults in the Columbia Heights area. To learn more or schedule a tour, call (763) 782-1611.

Crest View Lutheran Home is licensed for 106 beds, about typical for the area, where senior care communities in Columbia Heights average about 106 beds.

Federal reporting puts occupancy at about 82% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2025 and recorded 22 deficiencies.

Residents receive about 4.2 hours of nursing care per day on average, including 1.0 hours from a registered nurse.

The community is located in Anoka County, MN.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 47 problems at Crest View Lutheran Home. 4 findings involved harm to a resident, including 1 that put residents in immediate danger. 11 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $16,720.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected March 2026, after a complaint. Corrected by March 16, 2026.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected December 2025, after a complaint. Corrected by November 13, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected June 2025, after a complaint. Corrected by August 22, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Put firmly secured handrails on each side of hallways.

    Inspected June 2025, after a complaint. Corrected by August 22, 2025.

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  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected June 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care or services that was trauma informed and/or culturally competent.

    Inspected June 2025. Corrected by August 22, 2025.

  • Minimal harm or the potential for it, widespread Resident Rights

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Inspected June 2025. Corrected by August 22, 2025.

  • Minimal harm or the potential for it, widespread Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected June 2025, after a complaint. Corrected by August 22, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Crest View Lutheran Home offers assisted living, nursing home care, and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 106
  • Religious affiliation Lutheran
  • Occupancy 82%
  • Nursing hours per resident/day 4.2
  • Last health inspection June 2025

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