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HiLLCrest Health Care Center

Nursing Home Facility

714 Southbend Avenue, Mankato, MN 56001

Nursing Home Care Senior Living

HiLLCrest Health Care Center is a senior care community located in Mankato, MN. It provides nursing home care and senior living for older adults in the Mankato area. To learn more or schedule a tour, call (507) 387-3491.

Operated by Monarch Healthcare Management, which runs 39 communities in our directory.

Employer rating 3.1 out of 5 505 reviews from their own employees on Indeed. See what they say.

With 95 beds, HiLLCrest Health Care Center is one of the larger communities in the area, senior care communities in Mankato average about 71 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 67% of its licensed beds. That is below the Mankato average of roughly 80%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Mankato average about 2.0 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2024 and recorded 16 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Communities in Mankato average about 4.0 hours. Nursing staff turnover over the past year was about 54%.

The community is located in Blue Earth County, MN.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 47 problems at HiLLCrest Health Care Center. 3 findings involved harm to a resident, including 1 that put residents in immediate danger. 13 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $17,605.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected August 2025, after a complaint. Corrected by September 24, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Implement a program that monitors antibiotic use.

    Inspected June 2024. Corrected by July 25, 2024.

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  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2024. Corrected by July 25, 2024.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected June 2024. Corrected by July 25, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected June 2024. Corrected by July 25, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected June 2024. Corrected by July 25, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected June 2024. Corrected by July 25, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected June 2024. Corrected by July 25, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2024. Corrected by July 25, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected June 2024. Corrected by July 25, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

HiLLCrest Health Care Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 95
  • Occupancy 67%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 54%
  • Last health inspection June 2024

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