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Glenoaks Senior Living Campus

Nursing Home Facility

100 Glen Oaks Drive, New London, MN 56273

Nursing Home Care Senior Living
Glenoaks Senior Living Campus

Glenoaks Senior Living Campus is a senior care community located in New London, MN. It provides nursing home care and senior living for older adults in the New London area. To learn more or schedule a tour, call (320) 354-6057.

Operated by Campbell Street Services, which runs 21 communities in our directory.

Glenoaks Senior Living Campus is licensed for 52 beds, about typical for the area, where senior care communities in New London average about 52 beds.

Federal reporting puts occupancy at about 77% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2026 and recorded 14 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 81%, which is high and can affect continuity of care.

The community is located in Kandiyohi County, MN.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 46 problems at Glenoaks Senior Living Campus. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 20 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2025, after a complaint. Corrected by October 20, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2026. Corrected by July 17, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Implement a program that monitors antibiotic use.

    Inspected June 2026. Corrected by July 17, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected June 2026. Corrected by July 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected June 2026. Corrected by July 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected June 2026. Corrected by July 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected June 2026, after a complaint. Corrected by July 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected June 2026. Corrected by July 17, 2026.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected June 2026. Corrected by July 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide or get specialized rehabilitative services as required for a resident.

    Inspected June 2026. Corrected by July 17, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected September 2025, after a complaint. Corrected by October 20, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected September 2025, after a complaint. Corrected by October 20, 2025.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Observe each nurse aide's job performance and give regular training.

    Inspected September 2025, after a complaint. Corrected by October 20, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected September 2025, after a complaint. Corrected by October 20, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Glenoaks Senior Living Campus offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 52
  • Occupancy 77%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 81%
  • Last health inspection June 2026

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