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The Waterview Shores LLC

Nursing Home Facility

402 - 13th Avenue, Two Harbors, MN 55616

Nursing Home Care Senior Living
The Waterview Shores LLC

The Waterview Shores LLC is a senior care community located in Two Harbors, MN. It provides nursing home care and senior living for older adults in the Two Harbors area. To learn more or schedule a tour, call (218) 834-8437.

Operated by Monarch Healthcare Management, which runs 39 communities in our directory.

Employer rating 3.1 out of 5 505 reviews from their own employees on Indeed. See what they say.

The Waterview Shores LLC is licensed for 44 beds.

Federal reporting puts occupancy at about 82% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2025 and recorded 10 deficiencies.

Residents receive about 3.3 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 64%, which is high and can affect continuity of care.

The community is located in Lake County, MN.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at The Waterview Shores LLC. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 7 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $334,488.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected May 2026, after a complaint. Corrected by May 1, 2026.

  • Caused harm to a resident, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected September 2025, after a complaint. Corrected by August 29, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected May 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected August 2025, after a complaint. Corrected by September 18, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected June 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, widespread Administration

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Inspected June 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected June 2025. Corrected by July 3, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected June 2025. Corrected by July 3, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Waterview Shores LLC offers nursing home care and senior living.

Facility details

  • Organization type Government - County
  • Beds / units 44
  • Occupancy 82%
  • Nursing hours per resident/day 3.3
  • Annual staff turnover 64%
  • Last health inspection June 2025

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