Willow Creek Retirement Center
Nursing Home Facility
49 Willow Creek Lane, Jackson, MS 39272
Willow Creek Retirement Center is a senior care community located in Jackson, MS. It provides nursing home care, retirement living, and senior living for older adults in the Jackson area. To learn more or schedule a tour, call (601) 863-4201.
Operated by Briar Hill Management, which runs 6 communities in our directory.
With 88 beds, Willow Creek Retirement Center is one of the larger communities in the area, senior care communities in Jackson average about 53 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 10 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 53%.
The community is located in Hinds County, MS.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Willow Creek Retirement Center. 1 finding involved harm to a resident. 9 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $8,018.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from the wrongful use of the resident's belongings or money.
-
Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Show 2 more
-
Could cause more than minimal harm, one or a few residents
Administration
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willow Creek Retirement Center offers nursing home care, retirement living, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 88
- Occupancy 90%
- Nursing hours per resident/day 4.1
- Annual staff turnover 53%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Willow Creek Retirement Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.