Heart Of The Ozarks Healthcare Center
Nursing Home Facility
2004 Crestview Street, Po Box 727, Ava, MO 65608
Heart Of The Ozarks Healthcare Center is a senior care community located in Ava, MO. It provides nursing home care and senior living for older adults in the Ava area. To learn more or schedule a tour, call (417) 683-4129.
Operated by Circle B Enterprises, which runs 33 communities in our directory.
Heart Of The Ozarks Healthcare Center is licensed for 120 beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2024 and recorded 6 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 53%.
The community is located in Douglas County, MO.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Heart Of The Ozarks Healthcare Center. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heart Of The Ozarks Healthcare Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Nursing hours per resident/day 3.4
- Annual staff turnover 53%
- Last health inspection August 2024
Resident & family reviews
No one has shared a review of Heart Of The Ozarks Healthcare Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.