Bertrand Retirement Home

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 10 problems at Bertrand Retirement Home. None of them caused harm to a resident.

Findings from the most recent inspection cycle

• Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

  Inspected July 2025. Corrected by September 8, 2025.

• Could cause more than minimal harm, one or a few residents Quality of Life and Care

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Inspected July 2025. Corrected by September 8, 2025.

• Could cause more than minimal harm, one or a few residents Pharmacy Service

  Ensure medication error rates are not 5 percent or greater.

  Inspected July 2025. Corrected by September 8, 2025.

• Could cause more than minimal harm, one or a few residents Infection Control

  Provide and implement an infection prevention and control program.

  Inspected July 2025. Corrected by September 8, 2025.

• Could cause more than minimal harm, one or a few residents Environmental

  Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

  Inspected July 2025. Corrected by September 8, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.