Citizens Memorial Healthcare Facility
Nursing Home Facility
1218 West Locust, Po Box 590, Bolivar, MO 65613
Citizens Memorial Healthcare Facility is a senior care community located in Bolivar, MO. It provides nursing home care and senior living for older adults in the Bolivar area. To learn more or schedule a tour, call (417) 326-7648.
Operated by Citizens Memorial Health Care, which runs 6 communities in our directory.
Citizens Memorial Healthcare Facility is licensed for 111 beds, about typical for the area, where senior care communities in Polk County average about 92 beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 11 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.
The community is located in Polk County, MO.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Citizens Memorial Healthcare Facility. 1 finding involved harm to a resident. 6 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Citizens Memorial Healthcare Facility offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 111
- Nursing hours per resident/day 3.2
- Annual staff turnover 43%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Citizens Memorial Healthcare Facility yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.