Willowcreek Wellness & Rehabilitation
Nursing Home Facility
250 New Florissant Road South, Florissant, MO 63031
Willowcreek Wellness & Rehabilitation is a senior care community located in Florissant, MO. It provides nursing home care and senior living for older adults in the Florissant area. To learn more or schedule a tour, call (314) 838-2211.
Operated by OPCO Skilled Management, which runs 34 communities in our directory.
Willowcreek Wellness & Rehabilitation is licensed for 158 beds, about typical for the area, where senior care communities in Florissant average about 146 beds.
Federal reporting puts occupancy at about 71% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2024 and recorded 30 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.1 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
The community is located in Saint Louis County, MO.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 91 problems at Willowcreek Wellness & Rehabilitation. 7 findings involved harm to a resident, including 5 that put residents in immediate danger. 30 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $90,333. Medicare also stopped paying for new admissions twice in that period.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Show 22 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
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Could cause more than minimal harm, widespread
Resident Rights
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
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Could cause more than minimal harm, widespread
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
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Minimal harm or the potential for it, widespread
Resident Rights
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willowcreek Wellness & Rehabilitation offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 158
- Occupancy 71%
- Nursing hours per resident/day 3.5
- Annual staff turnover 54%
- Last health inspection August 2024
Resident & family reviews
No one has shared a review of Willowcreek Wellness & Rehabilitation yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.