The Pillars Of North County Health & Rehab Center
Nursing Home Facility
13700 Old Halls Ferry Road, Florissant, MO 63033
The Pillars Of North County Health & Rehab Center is a senior care community located in Florissant, MO. It provides nursing home care and senior living for older adults in the Florissant area. To learn more or schedule a tour, call (314) 355-0760.
Operated by Helia Healthcare, which runs 13 communities in our directory.
The Pillars Of North County Health & Rehab Center is licensed for 120 beds, about typical for the area, where senior care communities in Florissant average about 146 beds.
Federal reporting puts occupancy at about 50% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Florissant average of roughly 72%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 18 deficiencies.
Residents receive about 2.4 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Communities in Florissant average about 3.2 hours. Nursing staff turnover over the past year was about 48%.
The community is located in Saint Louis County, MO.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 60 problems at The Pillars Of North County Health & Rehab Center. 2 findings involved harm to a resident. 11 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Show 10 more
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide or obtain dental services for each resident.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Pillars Of North County Health & Rehab Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 50%
- Nursing hours per resident/day 2.4
- Annual staff turnover 48%
- Last health inspection March 2025
Resident & family reviews
No one has shared a review of The Pillars Of North County Health & Rehab Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.