← Back to results

Crestwood Health Care Center, LLC

Nursing Home Facility

11400 Mehl Avenue, Florissant, MO 63033

Nursing Home Care Senior Living
On our watch list. This nursing home has been flagged for serious inspection violations. Please review its state inspection record carefully before deciding. About our watch list.

Crestwood Health Care Center, LLC is a senior care community located in Florissant, MO. It provides nursing home care and senior living for older adults in the Florissant area. To learn more or schedule a tour, call (314) 741-3525.

Operated by Reliant Care Management, which runs 23 communities in our directory.

Crestwood Health Care Center, LLC is licensed for 150 beds, about typical for the area, where senior care communities in Florissant average about 146 beds.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Florissant average of roughly 72%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2026 and recorded 19 deficiencies.

Residents receive about 2.6 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Communities in Florissant average about 3.2 hours. Nursing staff turnover over the past year was about 65%, which is high and can affect continuity of care.

The community is located in Saint Louis County, MO.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 84 problems at Crestwood Health Care Center, LLC. 8 findings involved harm to a resident, including 6 that put residents in immediate danger. 37 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $146,887. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, a pattern Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected November 2025, after a complaint. Corrected by October 13, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected May 2026, after a complaint.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from the wrongful use of the resident's belongings or money.

    Inspected May 2026, after a complaint. Corrected by March 20, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by June 15, 2026.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Inspected May 2026. Corrected by June 15, 2026.

Show 11 more
  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected November 2025, after a complaint. Corrected by November 24, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected September 2025, after a complaint.

  • Minimal harm or the potential for it, a pattern Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected May 2026. Corrected by June 15, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Crestwood Health Care Center, LLC offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 150
  • Occupancy 93%
  • Nursing hours per resident/day 2.6
  • Annual staff turnover 65%
  • Last health inspection May 2026

Get directions

Resident & family reviews

No one has shared a review of Crestwood Health Care Center, LLC yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review