New Mark Care Center
Nursing Home Facility
11221 North Nashua Drive, Kansas City, MO 64155
New Mark Care Center is a senior care community located in Kansas City, MO. It provides nursing home care and senior living for older adults in the Kansas City area. To learn more or schedule a tour, call (816) 734-4433.
Operated by Ama Holdings, which runs 11 communities in our directory.
With 199 beds, New Mark Care Center is one of the larger communities in the area, senior care communities in Kansas City average about 101 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 79% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Kansas City average about 2.4 stars. Its most recent standard health inspection was in June 2025 and recorded 14 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 71%, which is high and can affect continuity of care.
The community is located in Clay County, MO.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 44 problems at New Mark Care Center. 4 findings involved harm to a resident. 16 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $12,279.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, widespread
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Show 6 more
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care or services that was trauma informed and/or culturally competent.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
New Mark Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 199
- Occupancy 79%
- Nursing hours per resident/day 3.5
- Annual staff turnover 71%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of New Mark Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.