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Parkway Health & Rehab

Nursing Home Facility

2323 Swope Parkway, Kansas City, MO 64130

Nursing Home Care Senior Living
Parkway Health & Rehab
On our watch list. This nursing home has been flagged for serious inspection violations. Please review its state inspection record carefully before deciding. About our watch list.

Our facilities are able to offer each resident the care level that is appropriate to his or her individual and changing needs.

Operated by Platinum Health Care, which runs 23 communities in our directory.

Parkway Health & Rehab is licensed for 97 beds, about typical for the area, where senior care communities in Kansas City average about 101 beds.

Federal reporting puts occupancy at about 65% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Kansas City average of roughly 82%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Kansas City average about 2.4 stars. Its most recent standard health inspection was in October 2024 and recorded 38 deficiencies.

Residents receive about 2.2 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Communities in Kansas City average about 3.3 hours. Nursing staff turnover over the past year was about 67%, which is high and can affect continuity of care.

The community is located in Jackson County, MO.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 98 problems at Parkway Health & Rehab. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 19 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $30,821.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected June 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2026, after a complaint.

  • Could cause more than minimal harm, widespread Resident Rights

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected October 2024. Corrected by December 7, 2024.

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  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Infection Control

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, widespread Environmental

    Keep all essential equipment working safely.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected October 2024, after a complaint. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Implement a program that monitors antibiotic use.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected October 2024, after a complaint. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected October 2024. Corrected by December 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide routine and 24-hour emergency dental care for each resident.

    Inspected October 2024. Corrected by December 7, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Parkway Health & Rehab offers nursing home care and senior living.

Facility details

  • Organization type for profit - Corporation
  • Beds / units 97
  • Occupancy 65%
  • Nursing hours per resident/day 2.2
  • Annual staff turnover 67%
  • Last health inspection October 2024

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