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Milan Health Care Facility

Nursing Home Facility

52435 Infirmary Road, Milan, MO 63556

Nursing Home Care Senior Living

Milan Health Care Facility is a senior care community located in Milan, MO. It provides nursing home care and senior living for older adults in the Milan area. To learn more or schedule a tour, call (660) 265-4032.

Operated by Reliant Care Management, which runs 23 communities in our directory.

Milan Health Care Facility is licensed for 100 beds.

Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 12 deficiencies.

Residents receive about 2.0 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 59%.

The community is located in Sullivan County, MO.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 45 problems at Milan Health Care Facility. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 13 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $49,897.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected October 2025, after a complaint.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected March 2025. Corrected by April 22, 2025.

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  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected March 2025. Corrected by April 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected March 2025. Corrected by April 22, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Milan Health Care Facility offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 100
  • Occupancy 95%
  • Nursing hours per resident/day 2.0
  • Annual staff turnover 59%
  • Last health inspection March 2025

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