Heritage Park Skilled Care
Nursing Home Facility
1200 Mccutchen Drive, Rolla, MO 65401
Heritage Park Skilled Care is a senior care community located in Rolla, MO. It provides nursing home care and senior living for older adults in the Rolla area. To learn more or schedule a tour, call (573) 364-2311.
Operated by Vertical Health Services, which runs 13 communities in our directory.
With 116 beds, Heritage Park Skilled Care is one of the larger communities in the area, senior care communities in Rolla average about 51 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rolla average about 3.2 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2025 and recorded 9 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Rolla average about 4.6 hours. Nursing staff turnover over the past year was about 73%, which is high and can affect continuity of care.
The community is located in Phelps County, MO.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 46 problems at Heritage Park Skilled Care. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 20 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $14,433.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, a pattern
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Park Skilled Care offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 116
- Nursing hours per resident/day 3.3
- Annual staff turnover 73%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Heritage Park Skilled Care yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.