Normandy Nursing Center
Nursing Home Facility
7301 St Charles Rock Rd, Saint Louis, MO 63133
Normandy Nursing Center is a senior care community located in Saint Louis, MO. It provides nursing home care and senior living for older adults in the Saint Louis area. To learn more or schedule a tour, call (314) 862-0555.
Operated by MGM Healthcare, which runs 24 communities in our directory.
Normandy Nursing Center is licensed for 116 beds, about typical for the area, where senior care communities in Saint Louis average about 102 beds.
Federal reporting puts occupancy at about 83% of its licensed beds. That is above the Saint Louis average of roughly 73%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Saint Louis average about 1.8 stars. Its most recent standard health inspection was in May 2025 and recorded 18 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 56%.
The community is located in Saint Louis County, MO.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 40 problems at Normandy Nursing Center. 3 findings involved harm to a resident, including 1 that put residents in immediate danger. 13 came from investigating complaints by residents or families.
Medicare stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
-
Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Caused harm to a resident, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, widespread
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
Show 10 more
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Normandy Nursing Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 116
- Occupancy 83%
- Nursing hours per resident/day 3.2
- Annual staff turnover 56%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of Normandy Nursing Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.