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Brooke Haven Healthcare

Nursing Home Facility

1410 Kentucky, West Plains, MO 65775

Nursing Home Care Senior Living
Brooke Haven Healthcare

Brooke Haven Healthcare is a senior care community located in West Plains, MO. It provides nursing home care and senior living for older adults in the West Plains area. To learn more or schedule a tour, call (417) 256-7975.

Brooke Haven Healthcare is licensed for 120 beds, about typical for the area, where senior care communities in West Plains average about 99 beds.

Federal reporting puts occupancy at about 51% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the West Plains average of roughly 71%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2026 and recorded 7 deficiencies.

Residents receive about 3.9 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.

The community is located in Howell County, MO.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 28 problems at Brooke Haven Healthcare. 1 finding involved harm to a resident. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $10,033.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected March 2026. Corrected by April 10, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Inspected March 2026. Corrected by April 10, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected March 2026. Corrected by April 10, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected March 2026. Corrected by April 10, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected March 2026. Corrected by April 10, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected March 2026. Corrected by April 10, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026. Corrected by April 10, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Brooke Haven Healthcare offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 120
  • Occupancy 51%
  • Nursing hours per resident/day 3.9
  • Annual staff turnover 50%
  • Last health inspection March 2026

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