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Nhc Healthcare, West Plains

Nursing Home Facility

211 Davis Street, West Plains, MO 65775

Nursing Home Care Senior Living

Nhc Healthcare, West Plains is a senior care community located in West Plains, MO. It provides nursing home care and senior living for older adults in the West Plains area. To learn more or schedule a tour, call (417) 256-0798.

Operated by National HealthCare Corporation, which runs 89 communities in our directory.

Nhc Healthcare, West Plains is licensed for 114 beds, about typical for the area, where senior care communities in West Plains average about 99 beds.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in West Plains average about 3.7 stars. Its most recent standard health inspection was in February 2025 and recorded 5 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in West Plains average about 4.1 hours. Nursing staff turnover over the past year was about 48%.

The community is located in Howell County, MO.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 5/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 13 problems at Nhc Healthcare, West Plains. None of them caused harm to a resident.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2025. Corrected by March 21, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2025. Corrected by March 21, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected February 2025. Corrected by March 21, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected February 2025. Corrected by March 21, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected February 2025. Corrected by March 21, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Nhc Healthcare, West Plains offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 114
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 48%
  • Last health inspection February 2025

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