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St. Joseph's Rehabilitation & Care Center

Nursing Home Facility

401 North 18th Street, Norfolk, NE 68701

Assisted Living Nursing Home Care Senior Living
St. Joseph's Rehabilitation & Care Center

St. Joseph's Rehabilitation & Care Center is a senior care community located in Norfolk, NE. It provides assisted living, nursing home care, and senior living for older adults in the Norfolk area. To learn more or schedule a tour, call (402) 644-7375.

Operated by The Ensign Group, which runs 419 communities in our directory.

Employer rating 3.3 out of 5 39 reviews from their own employees on Indeed. See what they say.

St. Joseph's Rehabilitation & Care Center is licensed for 83 beds, about typical for the area, where senior care communities in Norfolk average about 67 beds.

Federal reporting puts occupancy at about 76% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2026 and recorded 13 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 65%, which is high and can affect continuity of care.

The community is located in Madison County, NE.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at St. Joseph's Rehabilitation & Care Center. None of them caused harm to a resident. 11 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected April 2026, after a complaint. Corrected by May 21, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

  • Could cause more than minimal harm, widespread Infection Control

    Implement a program that monitors antibiotic use.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected March 2026. Corrected by March 31, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected March 2026. Corrected by March 31, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected March 2026. Corrected by March 31, 2026.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected March 2026. Corrected by March 31, 2026.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

  • Minimal harm or the potential for it, a pattern Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected March 2026, after a complaint. Corrected by March 31, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

St. Joseph's Rehabilitation & Care Center offers assisted living, nursing home care, and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 83
  • Occupancy 76%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 65%
  • Last health inspection March 2026

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