Hillcrest Country Estates
Senior Living
11380 South 60th Court, Papillion, NE 68133
Welcome to Hillcrest Country Estates - a progressive new senior living community being developed in Papillion, Nebraska that will embody the choice, flexibility and control you desire. Conveniently located in the heart of Sarpy County, just off Highway 370 and 60th Street, Hillcrest Country Estates is a master-planned 44-acre community designed to help you live more comfortably.
With 48 beds, Hillcrest Country Estates is smaller than most nearby options, senior care communities in Papillion average about 91 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2025 and recorded 7 deficiencies.
Residents receive about 4.8 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Communities in Papillion average about 4.2 hours. Nursing staff turnover over the past year was about 69%, which is high and can affect continuity of care.
The community is located in Douglas County, NE.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 22 problems at Hillcrest Country Estates. None of them caused harm to a resident. 13 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Hillcrest Country Estates offers assisted living, nursing home care, independent living, and retirement living.
Facility details
- Organization type for-profit limited liability corporation
- Beds / units 48
- Nursing hours per resident/day 4.8
- Annual staff turnover 69%
- Last health inspection April 2025
Resident & family reviews
No one has shared a review of Hillcrest Country Estates yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.