Hillcrest Shadow Lake LLC
Nursing Home Facility
1507 Gold Coast Road, Papillion, NE 68046
Hillcrest Shadow Lake LLC is a senior care community located in Papillion, NE. It provides nursing home care and senior living for older adults in the Papillion area. To learn more or schedule a tour, call (402) 339-6010.
Hillcrest Shadow Lake LLC is licensed for 114 beds, about typical for the area, where senior care communities in Papillion average about 91 beds.
Federal reporting puts occupancy at about 84% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Papillion average about 2.7 stars. Its most recent standard health inspection was in April 2025 and recorded 8 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Communities in Papillion average about 4.2 hours. Nursing staff turnover over the past year was about 62%, which is high and can affect continuity of care.
The community is located in Sarpy County, NE.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Hillcrest Shadow Lake LLC. 2 findings involved harm to a resident. 14 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Hillcrest Shadow Lake LLC offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 114
- Occupancy 84%
- Nursing hours per resident/day 3.5
- Annual staff turnover 62%
- Last health inspection April 2025
Resident & family reviews
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