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Heritage of Webster County

Nursing Home Facility

636 North Locust Street, Red Cloud, NE 68970

Nursing Home Care Senior Living
Heritage of Webster County

Heritage of Webster County is a senior care community located in Red Cloud, NE. It provides nursing home care and senior living for older adults in the Red Cloud area. To learn more or schedule a tour, call (402) 746-2296.

Heritage of Webster County is licensed for 43 beds.

Federal reporting puts occupancy at about 70% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2025 and recorded 11 deficiencies.

Residents receive about 3.9 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 60%.

The community is located in Webster County, NE.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 20 problems at Heritage of Webster County. None of them caused harm to a resident. 4 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected August 2025. Corrected by September 25, 2025.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Inspected August 2025. Corrected by September 25, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected August 2025. Corrected by September 25, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected August 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Inspected August 2025. Corrected by September 25, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected August 2025. Corrected by September 25, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected August 2025. Corrected by September 25, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected August 2025. Corrected by September 25, 2025.

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  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected August 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Inspected August 2025, after a complaint. Corrected by September 25, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage of Webster County offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 43
  • Occupancy 70%
  • Nursing hours per resident/day 3.9
  • Annual staff turnover 60%
  • Last health inspection August 2025

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