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Chestnut Hill Conv Center

Nursing Home Facility

360 Chestnut Street, Passaic, NJ 07055

Assisted Living Nursing Home Care Senior Living

Chestnut Hill Conv Center is a senior care community located in Passaic, NJ. It provides assisted living, nursing home care, and senior living for older adults in the Passaic area. To learn more or schedule a tour, call (973) 777-7800.

Operated by Complete Care, which runs 38 communities in our directory.

Chestnut Hill Conv Center is licensed for 111 beds, about typical for the area, where senior care communities in Passaic average about 116 beds.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Passaic average about 3.0 stars. Its most recent standard health inspection was in December 2024 and recorded 14 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 42%.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Chestnut Hill Conv Center. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 3 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $41,688.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, a pattern Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected December 2024. Corrected by December 6, 2024.

  • Put residents in immediate danger, a pattern Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected December 2024. Corrected by December 6, 2024.

  • Could cause more than minimal harm, widespread Administration

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Inspected December 2024. Corrected by December 27, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected December 2024. Corrected by December 27, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected December 2024. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected December 2024. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Inspected December 2024. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Inspected December 2024. Corrected by December 27, 2024.

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  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected December 2024, after a complaint. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected December 2024, after a complaint. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected December 2024. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected December 2024, after a complaint. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected December 2024. Corrected by December 27, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected December 2024. Corrected by December 27, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Chestnut Hill Conv Center offers assisted living, nursing home care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 111
  • Occupancy 96%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 42%
  • Last health inspection December 2024

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