Milford Manor
Nursing Home Facility
69 Maple Road, West Milford, NJ 07480
Milford Manor is a senior care community located in West Milford, NJ. It provides nursing home care and senior living for older adults in the West Milford area. To learn more or schedule a tour, call (973) 697-5640.
Operated by Complete Care, which runs 38 communities in our directory.
Milford Manor is licensed for 120 beds, about typical for the area, where senior care communities in West Milford average about 120 beds.
Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 13 deficiencies.
Residents receive about 3.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Milford Manor. 1 finding involved harm to a resident. 2 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $3,595.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
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Could cause more than minimal harm, a pattern
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, a pattern
Infection Control
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
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Could cause more than minimal harm, a pattern
Administration
Provide training in compliance and ethics.
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Could cause more than minimal harm, a pattern
Administration
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Show 5 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Milford Manor offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 93%
- Nursing hours per resident/day 3.0
- Annual staff turnover 54%
- Last health inspection March 2025
Resident & family reviews
No one has shared a review of Milford Manor yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.