Elmcroft at Quintessence
7101 Eubank Blvd, Albuquerque, NM 87122
Our mission is to provide quality and affordable assisted living care and services that offer value and exceed the expectations of our residents and their families with highly-trained staff, safe and comfortable floor plans and customized levels of care.
Operated by Elmcroft Senior Living, which runs 37 communities in our directory.
Elmcroft at Quintessence offers assisted living.
Facility details
- Organization type for-profit organization
Resident & family reviews
Not such a compassionate place. My parents were charged $4500 for a total of 6 days. My mom and dad moved in together because of my dad?s need for extensive care. But my dad passed away 6 days after he moved in. My mother understandably did not want to stay without my dad there. Hearthstone's explanation of charges was not clear, and refused any further requests for detailed explanations of charges. My further requests for a reasonable settlement of charges was ignored and any further reviews by management not given. Their lack of compassion under the circumstances for a reasonable financial settlement to soften the blow to my mother was harsh and cold hearted.
J.Parshall
by Verified visitor, Aug 2011