The Villages Of Orleans Health And Rehab Center
Nursing Home Facility
14012 Route 31, Albion, NY 14411
The Villages Of Orleans Health And Rehab Center is a senior care community located in Albion, NY. It provides nursing home care and senior living for older adults in the Albion area. To learn more or schedule a tour, call (585) 589-5637.
The Villages Of Orleans Health And Rehab Center is licensed for 120 beds.
Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2025 and recorded 12 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 64%, which is high and can affect continuity of care.
The community is located in Orleans County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at The Villages Of Orleans Health And Rehab Center. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 9 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $71,112.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Observe each nurse aide's job performance and give regular training.
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Minimal harm or the potential for it, a pattern
Nursing and Physician Services
Post nurse staffing information every day.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Villages Of Orleans Health And Rehab Center offers nursing home care and senior living.
Facility details
- Organization type Government - County
- Beds / units 120
- Occupancy 96%
- Nursing hours per resident/day 3.6
- Annual staff turnover 64%
- Last health inspection January 2025
Resident & family reviews
No one has shared a review of The Villages Of Orleans Health And Rehab Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.