Western New York State Veterans Home
Nursing Home Facility
220 Richmond Avenue, Batavia, NY 14020
Western New York State Veterans Home is a senior care community located in Batavia, NY. It provides nursing home care and senior living for older adults in the Batavia area. To learn more or schedule a tour, call (585) 345-2000.
Operated by State of New York Comptroller's Office, which runs 6 communities in our directory.
With 126 beds, Western New York State Veterans Home is one of the larger communities in the area, senior care communities in Batavia average about 89 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Batavia average about 3.0 stars. Its most recent standard health inspection was in January 2026 and recorded no deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Genesee County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 2 problems at Western New York State Veterans Home. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Western New York State Veterans Home offers nursing home care and senior living.
Facility details
- Organization type Government - State
- Beds / units 126
- Occupancy 96%
- Nursing hours per resident/day 3.6
- Annual staff turnover 50%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of Western New York State Veterans Home yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.